Calculate the ROI from getting a Video Training Customer Academy.
Constantly hiring people to answer questions and ensure an effective onboarding process is unsustainable. And we all know that showing is better than telling, which makes video the perfect anchor for a self-service model for customer support.
All you need now is the math to help you build a bulletproof business case for this investment.
Download this excel file with the pre-added formulas for this calculation. All you need to do is to add your company numbers in the respective cells. Easy, isn't it?
Download this ROI calculator and do the math behind a Customer Education Academy.